19 August 2018
Price-performance ratio unacceptable
-The rooms are very small, dark and smelly. -Shared toilet (we are fine with the typical Ryokan practice of shared bathroom, but at Ryokans in this price range, you typically have a private toilet or at least a toilet that is not shared by so many rooms). -Hotel equipment and room furnishing are very run-down and outdated -No room cleaning during the stay. Housekeeping removes only the tatami mats (dustbins are not emptied, washbasins are not cleaned) -Smoking and full ashtrays everywhere in the shared hotel spaces -The changing rooms and washing places in the Onsen are not cleaned and are the dirtiest we have ever seen in Japan (hair and plastic/sanitary garbage on the floor and on the shelves and baskets, dirty floor mats that have not been changed for a long time). The Onsen is open 24 by 7 and there is no time when the onsen is closed for cleaning.. -Mixed areas and men only bath in the outddor onsen are de facto merged, which creates an awkward situation, both for men who want to enjoy a men only onsen and for women who try to use the mixed area in special bathing costumes provided by the hotel. The women only area is limited to two basins, while the men and mixed zone is spacious. The common practice in other onsens, to swap men and women zones in course of the day, is not applied.
++Staff at reception and in the restaurant are extremely kind, competent and helpful. -The outdoor onsen is big and nice, but you have to be aware that the Onsen ist public (which is not a problem, however the place is not cleaned or looked after by the hotel. Lack of cleanliness was an issue for both the public baths as well as the three private baths).
12 August 2018
There are no comments available for this review.
20 July 2018
Bath, dinner, staff
19 July 2018
No toilette in bedroom like general onsen
Perfect for 4 Onsens are different concept.
2 June 2018
Building a bit old but pools fantastic
23 May 2018
A one-off experience
This is a very unique place suitable for both onsen-pros and beginners. We received a full tutorial in English which made us feel very comfortable and welcome. The mixed bath is huge and stunningly beautiful with several pools, cave, waterfall and natural rocks. It's a real treat. A night dip recommended. Private baths don't need to be booked. You can pick up a key from the reception when it's available although some of them are more popular and therefore busier (one with the river view is worth the wait but do try the "cooking" pots too!). The multi-course meals were great and again, everything was explained as the dishes were served. We wished we could finish everything but it was impossible, especially in the morning. The tea and little snacks in the room were also very nice. Alcohol vending machines for your beer needs and free drinking water mean you don't have to leave the hotel ever unless you really want to. A direct bus from Takayama terminal stops right by the hotel.
Caroline Tedja Pranata
18 May 2018
The staff is very nice and speak a good english. The private onsens are awesome
The decoration and it is a bit outdated. Need to give some light at the corridor.
The staff, the onsen, and the food
18 May 2018
I had an excellent experience due to the scenery, staff and facilities.
The wifi worked intermittently, which is only a small problem. The door to the observation room should automatically close as it is a smoking room and the door was left open sometimes.
The staff were excellent and spoke very good english. The lady on reception, Erica, had particularly good english with a very good accent. The hot spring baths were excellent. The other facilities were excellent.
9 May 2018
Absolute relax and tradition tasting in the heart of Japanese alps!
The futon was a fit hard (more than they usually are). Although we loved location, a bit isolated if you look for a nearby town to walk through or alternative food.
Exceptional location, peaceful sightseeing from plenty of public and private baths. 24h open. Kind workers.
27 April 2018
Room is a bit aged.
Helpful staff. Nice food. Hotel is detailedly decorated.
17 April 2018
The staff was very friendly and hospitality. Dinner is traditional Japanese style and is very good.
Staff, Onsen, Food
17 April 2018
Japanese hospitality as it’s best!
The staff was so friendly and helpful. It felt like being a part of the family. They really care and spoil you! The food was outstandingly good. Fresh fish and real japanese food which was fantastic. They explain everything and eating becomes a cultural experience. Also to mention the beautiful onsen which is a nature one huge. There are also 3 private onsen all natural hot springs! One thing to consider is that the place is a bit outside and 1,5h busride from Takayama. A rental car is plus then. It was a superb experience for us and we definitely recommend the place!
14 April 2018
Relaxing in mountain surroundings
Sharing toilet facilities
Hot baths, the food, WiFi
8 April 2018
I would like somewhere to store my luggage.
Great local food, really nice onsen and a good way to experience a traditional ryokan
2 April 2018
No toilet or shower in the room, you have to use the common one AND, surprisingly, no shower at the outdoor onsen as well (it's at the indoor onsen). When they told us that they could eventually give us a ride to Shin-Hotaka Ropeway ('shuttle service'), it turned out to be the local bus which departed 200m from the hotel (not a problem if you know it in advance, but as we didn't, we had to rush).
Huge room for the 3 of us and one of the best meals we enjoyed in Japan! (it was so much that my mum couldn't finish her breakfast because she was still full from the amazing dinner- including tempura, sashimi, local fish and local beef, etc.) The check in by their English speaking staff was very informative and detailed. Don't miss their outdoor onsen and especially not their mixed bath (you get a swimming suit)- we found the cave to be especially nice!
12 March 2018
I have to say, it’s perfect to stay here, even only one night. They also have Chinese stuff could help explain in Chinese. But the stuff 美貴子could speak very fluent English, and always try to give help. The outdoor hot spring is nice , even it’s mix sexual. The best private room is No.3 , great location, you could enjoy the river and mountain view. Both the dinner and breakfast are delicious. Worth to stay , especially for the reasonable price. Highly recommend!
See Chung Segio
12 March 2018
Without washroom inside room
Large outdoor hot spring pool
11 September 2018
Unbelievable views and service
Getting there took a long long time, but that was probably because the train was delayed many times because of the rain. If you go there in the rainy season it may make sense to travel from nagoya by express bus and not by train.
The staff are amazing! We missed the last bus from takayama so the owner drove us there from the train station to make sure we got there safely. The service was excellent all throughout our stay, great Japanese meals and unbelievable views (propebly the best views I have ever seen). I would highly recommend this honsen to everyone and it will definitely be my choice when I visit Japan again.
28 May 2018
Their Onsen facilities and meals
24 April 2018
One of our favourite experiences of our holiday!
Sharing the bathroom was a pain as it was a fair way down the hallway.
Loved the onsens, it was beautiful being in the lovely warm water while it was gently snowing, looking at the wonderful alps. The staff were wonderful and went out of their way to help, even driving us to the bus stop when it was snowing so we wouldn't miss it! Loved the karoake in the bar!